Terms of Service

PDQLY TECHNOLOGIES

Effective Date: AUGUST 13, 2025

Welcome to PDQLY TECHNOLOGIES. These Terms of Service (“Terms”) govern your access to and use of the website and technology platform located at pdqly.com (the “Platform”), operated by PDQLY (“PDQLY,” “we,” “us,” or “our”).

By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Platform.

PDQLY TECHNOLOGIES is a technology platform that connects individuals and organizations seeking care-related tasks with independent service providers willing to perform those tasks.

PDQLY does not provide medical services, home care services, or caregiving services.

PDQLY does not employ service providers. All providers using the Platform are independent contractors.

PDQLY’s role is limited to facilitating connections and processing transactions between users and independent providers.

Service providers available through PDQLY are independent contractors and are not employees, agents, partners, or representatives of PDQLY.

PDQLY does not control:

• how providers perform services
   
• provider schedules
   
• provider qualifications beyond information voluntarily provided
   
• provider conduct during services
   

Users acknowledge that services are performed solely by the independent provider.

You must be at least 18 years of age to use the Platform.

By using PDQLY, you represent that:

• the information you provide is accurate
   
• you are legally able to enter into binding agreements
   
• you will comply with all applicable laws
   

Users may request services through the Platform.

When a request is made:

1. PDQLY may notify available independent providers.
    
2. A provider may choose to accept the task.
    
3. Once accepted, the provider is responsible for completing the requested service.
    

PDQLY does not guarantee provider availability or response times.

Users agree to pay all fees associated with service requests submitted through the Platform.

Payments may include:

• service fees
   
• task fees
   
• mileage fees
   
• applicable taxes
   

Payment authorization may be required before dispatching a service provider.

PDQLY may process payments using third-party payment processors.

All payments made through the Platform are non-refundable unless otherwise specified.

Users may cancel service requests subject to cancellation policies communicated at the time of booking.

Late cancellations or provider arrival may result in cancellation or service charges.

PDQLY is not a healthcare provider and does not provide medical advice.

Information provided on the Platform is for general informational purposes only and should not be considered medical guidance.

Users should consult licensed medical professionals for medical advice.

PDQLY may request certain information from providers, such as background information, certifications, or service capabilities.

However, PDQLY does not independently guarantee:

• provider qualifications
   
• licensing
   
• certifications
   
• professional conduct
   

Users are responsible for evaluating whether a provider is appropriate for their needs.

Users agree not to:

• misuse the Platform
   
• provide false information
   
• interfere with the operation of the Platform
   
• attempt to bypass payment systems
   
• engage in unlawful conduct
   

PDQLY reserves the right to suspend or terminate access for violations of these Terms.

To the maximum extent permitted by law, PDQLY shall not be liable for:

• actions or omissions of independent providers
   
• injury, loss, or damages resulting from services performed
   
• delays or service interruptions
   
• third-party actions
   

Users acknowledge that all services are performed by independent providers and not PDQLY.

Users agree to indemnify and hold harmless PDQLY, its affiliates, officers, and representatives from any claims, damages, or liabilities arising from:

• use of the Platform
   
• services performed by independent providers
   
• violations of these Terms
   

PDQLY may modify, suspend, or discontinue any part of the Platform at any time without prior notice.

We do not guarantee uninterrupted availability.

The Platform may integrate with or rely on third-party services including:

• payment processors
   
• communication tools
   
• analytics services
   

PDQLY is not responsible for the practices or actions of these third parties.

All content on the Platform including logos, text, graphics, and software is the property of PDQLY and protected by applicable intellectual property laws.

Users may not copy, reproduce, or distribute content without permission.

PDQLY may update these Terms from time to time.

Updates will be posted on this page with a revised effective date.

Continued use of the Platform constitutes acceptance of the updated Terms.

These Terms shall be governed by the laws of the State of California, without regard to conflict of law principles.

For questions regarding these Terms, please contact:

PDQLY TECHNOLOGIES
9777 Wilshire Blvd Suite 400
Beverly Hills, CA 90212

Phone: (866) 784-8388

Website: pdqly.com

Any dispute, claim, or controversy arising out of or relating to the use of the PDQLY Platform, these Terms, or services requested through the Platform shall be resolved exclusively through binding arbitration, rather than in court.

Arbitration shall be conducted by a neutral arbitrator in accordance with the rules of the American Arbitration Association (AAA).

Arbitration will take place in the State of California, unless otherwise mutually agreed by the parties.

The arbitrator shall have the authority to grant any remedy that would otherwise be available in court under applicable law.

To the fullest extent permitted by law, users agree that:

Any arbitration or legal proceeding shall be conducted only on an individual basis.

Users waive the right to participate in:

• class actions
   
• class arbitrations
   
• private attorney general actions
   
• representative lawsuits
   

No arbitration or proceeding shall be consolidated with another claim without the consent of all parties involved.

Nothing in this arbitration agreement prevents either party from bringing an individual claim in small claims court, provided the claim qualifies for that court’s jurisdiction.

Users may opt out of this arbitration agreement by sending written notice within 30 days of first using the PDQLY Platform.

Requests must include the user’s name and contact information and be sent to:

PDQLY
9777 Wilshire Blvd Suite 400
Beverly Hills, CA 90212

By using the PDQLY Platform, users acknowledge that:

• they have read these Terms of Service
   
• they understand them
   
• they agree to be legally bound by them.
   

Users consent to receive notices and communications electronically through the Platform, email, or SMS messaging.

PDQLY shall not be liable for failure or delay in performance resulting from causes beyond its reasonable control, including but not limited to:

• natural disasters
   
• internet outages
   
• acts of government
   
• labor disputes
   
• pandemics
   
• transportation disruptions.
   

The PDQLY Platform is provided “as is” and “as available.”

PDQLY makes no warranties regarding:

• the availability of providers
   
• service completion times
   
• provider qualifications or performance.
   

Users acknowledge that PDQLY is a technology platform only and does not supervise, direct, or control the services performed by independent providers.

Medical Disclaimer

PDQLY does not provide medical services or healthcare. Any health-related assistance provided by independent providers is performed solely at the discretion and responsibility of the provider and the user. PDQLY does not supervise medical care and does not guarantee medical outcomes.